1 reviews | Active since Sept 2012
FNB ONCE AGAIN PATHETIC SERVICE
I have had endless problems with this bank.. 1st i tried to settling a loan i had with them for almost 3months.. i have closed my cheque account 3days after i opened it, i even contacted tge call centre once the loan issue was sorted and the consultant confirmed that i do not have any account with this bank.. to my suprise i receieved a sms telling me the account is in excess and a deposit should be made.. *** FNB PLEASE GET YOUR **** SORTED!!!! I have been a loyal client for more than 5 years but this is really pathetic. JUST CLOSE MY DAMN ACCOUNT.
Good day Richka,
Thank you for taking my call earlier.
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
As per our telephonic conversation, a formal complaint has been logged and reference number ***NF was issued.
I have referred the matter FNB Sales and Service Contact Centre who will provide feedback.
Once again I do apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)
Good day Richka,
Thank you for taking my call earlier.
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
As per our telephonic conversation, a formal complaint has been logged and reference number ***NF was issued.
I have referred the matter FNB Sales and Service Contact Centre who will provide feedback.
Once again I do apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)