DB
Desmond B

1 reviews | Active since Sept 2014

19 Jul 2019, 07:59

FNB On the GO Wimpy benefit a lie!

Second On the Go Wimpy I visited this week without getting satisfaction! Today visited Highveld East wimpy claiming that their system is offline. Waiter Walter and the manager didn't even make an effort to resolve the issue. Don't advertise a benefit when it can't be used!

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply19 Jul 2019, 09:38
Official
Good Day 

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.

The reference number is:  ***

Regards 

Hello Peter Complaints Team

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