LM
Luther M
1 reviews | Active since Dec 2017
21 Oct 2020, 08:41
FNB "on-road protect" is a ****, please avoid at all costs.
I have renewed my car license through the FNB app >> nav life, after 3 weeks they sent a courier guy to deliver me an invoice and without the car license disc attached.
When I contacted the bank call-centre they told me they cant help me and I should contact on-road protect directly, but when I do that no one answers my calls...I have since sent multiples emails and after 13 days still no response.
I am beyond disappointed and they take your money every month (R95) and took my renewal fee for nothing.
I am severely distress that they do not even give me reasons for what they sent.
I would like to cancel this service as well.
Helpful (0)
Replies (1)0
Replies (1)LM
Luther M's updateReviewer Update
26 Oct 2020, 15:58 Hi there,
It has been 5 days since Logged this complain and I am severely disappointed I not been givena call or at least an email...advising me on what to do as a paying customer...I am beyond disappointed now, do you guys ever take your customers seriously or you just happy to collect money.
It has been 5 days since Logged this complain and I am severely disappointed I not been givena call or at least an email...advising me on what to do as a paying customer...I am beyond disappointed now, do you guys ever take your customers seriously or you just happy to collect money.
LM
Luther M's update26 Oct 2020, 15:58
Reviewer Update
Hi there,
It has been 5 days since Logged this complain and I am severely disappointed I not been givena call or at least an email...advising me on what to do as a paying customer...I am beyond disappointed now, do you guys ever take your customers seriously or you just happy to collect money.
It has been 5 days since Logged this complain and I am severely disappointed I not been givena call or at least an email...advising me on what to do as a paying customer...I am beyond disappointed now, do you guys ever take your customers seriously or you just happy to collect money.