FNB ON HOLD FOR HOURS QITH NO RESULT

even 1 star is too much for these ******. I have been on hild to reverse an R800 debit order for over an hour. Thats in one continuous phone call. 1 hour and 40 min total for the day to speak to a human that can assist. I had the same issue last month, they promised me they had blocked the company from debating my account, which is a ********** debit order for R800. They rever3sed that 1 and stated a block had been put in place.

Well low and behold same company debited my account and now well over an hour later I havent been able to talk to some one. FNB REPOSNES WHEN I ASK ANOTHER DEPARMENT OF THEY ARE OPEN IS THEY CLOSE AT 5PM JUST STAY ON HOLD. Really, I must spend 6 hours on hold hoping they pick up. After 24 hours I cant get the money back, I am trying everything and FNB has stopped me every time. This is useless, I used to be able to do this overy app. Now anything over R100 you have to phone.

So fnb failed to implement a block they stated they had i place and now you can't get i touch qith that department. Hat am.i supposed to do other than change banks.