SM
Sakhile M

1 reviews | Active since Nov 2014

11 Oct 2016, 11:59

FNB OFFLINE

<p>What an inconvinience caused the whole COUNTRY FNB is offline ! to make things worse the staff in Pretorius street branch so rude ! "you can take you account away from us if you so wish" what a bad service ALL what I planned to do today I cant do now just because of their stupid systems offline ALL branches I went from this one to the other all offline today !</p>

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Replies (2)
FNB (First National Bank)
FNB (First National Bank)'s reply11 Oct 2016, 15:38
Official

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is ***.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)

SM
Sakhile M's update11 Oct 2016, 16:28
Reviewer Update

This is not fair to us ...and we get the above automated reply mnxim ...angry !!!