JJ
Johannes J

1 reviews | Active since Nov 2016

12 Oct 2021, 10:14

FNB - Offering Third-World Service at First-Worlds Prices.

I opened two business accounts, during the same call, with the same consultant on Friday, 08 October 2021 @ 09:12.

The problems: 1. The consultant loaded the once account's InContact details wrong, after she confirmed the correct details. 2. Since then, I only received an email yesterday, requiring me to reply with supporting documents for the NPC account, which rejects the message by your incoming mail server, when I do reply with the required documents. 3. Until today, I have not received any feedback or document request for the (Pty) Ltd account. It is Tuesday, 12 October 2021 @ 10:07. Does it still take FNB 4 days to open a straight forward non-complex account in 2021? 4. I am forced to place the complaint on HelloPeter as your website is still broken and does not allow for the logging of a complaint. It keeps stating that the cellphone number is invalid (no matter the format I try).

I am starting to doubt my decision about doing business with you as it is very difficult to do so.

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