RS
Ruan S

1 reviews | Active since Nov 2014

21 Oct 2015, 14:09

FNB offer easy switching, but its not really.

I recently got offered to switch to FNB from my current bank. They promised me it will be EFFORTLESS from my side and they will do EVERYTHING for me. <br> I sent in my application form and a couple of days they delivered my card as promised. THATS were it all start to turn around.<br> They offer to do you debit order and salary switch for you. You can just give them the necessary details. They give 2 options for your debit order switch

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply21 Oct 2015, 14:25
Official
Hello 19Ruan86,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 792432 .

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)