FNB - NOW Offering ***** as a part of Service Delivery.....ADDED EXTRA

Where do I begin..... 1. Linky Magau (Employee F*** )@ FNB Investments insists I be an accessory to their FICA ***** by refusing to assist me until I verify an old address. The property was leased so I cannot confirm this as my legal address after purchasing another property . RS*** - Please listen to the recording. I had to request to speak to her team leader - she didn't even offer me any service......waste off time

2. I opened a savings account for my 4 year old boy. I provided FNB with his birth certificate. Some employee here decided to change his name without my consent. This is printed on his card as well. I called FNB on the 02nd Jan to complain about this error. I spoke to Thando and he assured me that this will be fixed and I will be called back the same day.....still awaiting a call

3. I was ****med earlier this year. The ******* banks with FNB and had a positive balance but still I could not be refunded. I was appointed the laziest consultant ever. I had to chase him at every step. Even complaining about him made no difference.

FNB seems to be appointing a culture of ***** and lazy staff. Makes me wonder if this is the bank for me and my family.