PJ
Pelser J

1 reviews | Active since Sept 2012

28 Aug 2018, 10:45

FNB - now loan sharks

I took out a temporary loan from FNB on the 22 /08/2018 and they took all the money on the 27/08/2018 and paid 13% interest for 4 days. I took out the loan for unforeseen expenses that I had to pay for dog that got sick, I always keep my money in their savings pocket account and the weekly transfer money for my weekly expenses, I took out the loan for the unexpected expenses that I had to pay, then when I transferred money from my savings to my account for my weekly expenses they took everything for the temporary loan , now I'm exactly in the same position that I was 4 days ago...………... So I paid them intertest for exactly nothing ……..

0
Replies (2)
FNB (First National Bank)
FNB (First National Bank)'s reply28 Aug 2018, 12:33
Official

Good Day Pelser ,

Thank you for bringing this to our attention.

We truly regret taking note of your experience and the frustration this has caused.

A complaint has been routed to the relevant department and feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***

PJ
Pelser J's update28 Aug 2018, 14:43
Reviewer Update
FNB called and paid back the fees , thanks