FNB NOTHING BUT TROUBLE.

I am not a FNB customer. I have had so many different issues with FNB this last month. FNB is totally useless in everything from problematic ATMs I need to pay monies into to FNB account, now I will have to go to a teller in the bank to do this. Family member account which has a balance of R9150 in, we need to pay inheritance monies into the account. which FNB has locked. she can only withdraw monies NO DEPOSITS CAN BE MADE HOW IS THIS POSSIBLE????? The family member is currently very sick now we have to make special arrangements to get her to the bank from the hospital so they can UNLOCK THE ACCOUNT for DEPOSITS. She will shortly be needing the monies to get her well and back on her feet. My late father closed all his FNB investments for the very same reasons. FNB ALWAYS HAS ISSUES AND OR PROBLEMS my father was fed up. FNB IS NOTHING BUT TROUBLE TROUBLE TROUBLE OR SHOULD I SAY ONE BIG HEADACKE.