1 reviews | Active since Feb 2018
FNB, not worried about small business
Event for a new small business, knowing every cent counts, but for this bank they charge ridiculous fees for a debit order that didn't go though.
No pre-warning was given by the bank (as to compared to their personal accounts if a debit order was about to go though, but not sufficient funds was available), but rather charge you R 185.00 per order. If a notice was given, then the appropriate funds would have been made available. But unfortunately, taking R 925 from a small business in fees is unacceptable and ridiculous! Sorry FNB, you lost a business client now, not that you worry anyways.
Hello Oniellbfnza,
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Hello Oniellbfnza,
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
