FNB not willing to help the customer

I have been trying for a month to close my FNB credit card could due to the fact that I rarely use the card and see no point in paying for the bank charges. The Norwood branch was less than helpful when I went there and told me to call from home and to google the number. <br> <br> When I tried to call the card department they were just as unwilling to assist although the card is fully paid and I Am in credit. I cannot seem to get assistance in the matter!<br> <br> I am so tired of the customer service in this country as it really has become an attitude of \we are doing you a favor by working"and sadly FNB has become no exception. """