RC
Robert C
1 reviews | Active since Aug 2016
04 Nov 2019, 19:42
FNB not what I expected
I have been with FNB now for just over a year as a private wealth client. The service is way below standard with regards to normal banking requests. I can not in all honesty recommended this bank to anyone. I initially thought it would improve but it didn't. The level of service really borders on shocking. I can not think that a bank will settle for such mediocrity.
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Replies (1)
FNB (First National Bank)'s replyOfficial
05 Nov 2019, 09:02Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***
Regards
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply05 Nov 2019, 09:02
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***
Regards
Hello Peter Complaints Team
***