FNB not useful at all

Following my review that I posted about my **** experience with FNB, Since I received a phone call you my matter will be addressed on Thursday, but till today I still have not received any feedback or my money back, the people who ****med me are banking with Fnb and Std Bank, and surely FNB can be able recover money paid into Fnb account that belongs to those ******** who call themselves Autodearler SA, but on FNB they are Siyakhula Card the beneficiary names which is totally different from the name on the invoice that was send to me to show that they **** people, and now their internet is no longer working, to me FNB is promoting crime in South Africa, meaning I can go around and **** people with my FNB account because ones payment is done into my account, no one will get their money back??? This is totally ridiculous and its a prove that our money is not protect with FNB, its high time people move to a banks that protect customers money.