MM
Mbali M

1 reviews | Active since Apr 2017

11 Oct 2018, 20:35

FNB not updating paid up loans

I took a temporary loan with FNB and paid it up but it is still reflecting on my credit report as outstanding. Why is it taking so long to update

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply12 Oct 2018, 08:56
Official

Good day Mbali Mfeka,

I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.

Your complaint has been referred to FNB Premier Resolution Centre for investigation and resolution. I have requested that they provide feedback.

Complaint reference number ***NF was issued for your complaint.

Regards,

Hello Peter Complaints Team

*** (option one)