MN
M. N.

1 reviews | Active since Feb 2016

29 Apr 2019, 16:05

FNB not updating my ITC- Its a crime

FNB has not updated my paid up Loan on all ITC credit buereaS since May 2018. I have been calling for weeks and just get put on hold. It is ******* not update ITC as a lender for nearly one year and I now going to report to NCR . It is affecting my credit health

0
Replies (3)
MN
M. N.'s update29 Apr 2019, 16:19
Reviewer Update
Hilda Hopane the FNB agent , just answers my phone 3 times and puts me on hold for 30 mins each time I call.
FNB (First National Bank)
FNB (First National Bank)'s reply29 Apr 2019, 16:44
Official
Good Day Mxolisi
  
Thank you for bringing this to our attention. 
We acknowledge your complaint. 
It has been routed to the relevant department and feedback will be provided shortly. 
I do apologize for any inconvenience caused. 

Ref: ***F 

Regards, 
Hello Peter Team 
Tel number: *** 

MN
M. N.'s update06 May 2019, 08:24
Reviewer Update
My credit profile has still not been updated, I have reported FNB to the NCR, it affecting my credit health and interest rates. This is a ******** offence as a creditor to not update your clients profile for more than a year