IF
Ilona F
1 reviews | Active since Jan 2017
26 Jul 2021, 10:46
FNB Not Updating Credit Bureau
I have paid my FNB credit card in full more than a month ago, yet FNB still shows that I owe money on the credit card, because FNB does not update the credit bureau on time.
Please sort this out asap, as this does have an effect on my credit rating.
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Ilona F's updateReviewer Update
30 Jul 2021, 07:47So, I got a very "snotty" email back asking me to Provide the Bureau Report and to advise what is incorrect regarding my credit card account, because according to Loseph from FNB, I am using the money as soon as it has been received!!!
The only money I am using, is the EXTRA money that goes into my credit card account and for the last 2 months, this account has had a ZERO outstanding balance! Yet my credit report shows a R12k outstanding balance.
FNB's staff don't seem to know what they are doing unfortunately. Since the last email from Loseph (who didn't do his due diligence before responding) I have yet to hear anything further back from FNB.
The only money I am using, is the EXTRA money that goes into my credit card account and for the last 2 months, this account has had a ZERO outstanding balance! Yet my credit report shows a R12k outstanding balance.
FNB's staff don't seem to know what they are doing unfortunately. Since the last email from Loseph (who didn't do his due diligence before responding) I have yet to hear anything further back from FNB.
IF
Ilona F's update30 Jul 2021, 07:47
Reviewer Update
So, I got a very "snotty" email back asking me to Provide the Bureau Report and to advise what is incorrect regarding my credit card account, because according to Loseph from FNB, I am using the money as soon as it has been received!!!
The only money I am using, is the EXTRA money that goes into my credit card account and for the last 2 months, this account has had a ZERO outstanding balance! Yet my credit report shows a R12k outstanding balance.
FNB's staff don't seem to know what they are doing unfortunately. Since the last email from Loseph (who didn't do his due diligence before responding) I have yet to hear anything further back from FNB.
The only money I am using, is the EXTRA money that goes into my credit card account and for the last 2 months, this account has had a ZERO outstanding balance! Yet my credit report shows a R12k outstanding balance.
FNB's staff don't seem to know what they are doing unfortunately. Since the last email from Loseph (who didn't do his due diligence before responding) I have yet to hear anything further back from FNB.