LU
Leonardo U

1 reviews | Active since Nov 2017

01 Mar 2018, 08:01

FNB Not Trustworthy at all

I am so fed up with FNB(First National Bank) firstly they debited my account 3179 and refunded me 1500 portion of it. I phoned them on agreed to pay monthly 1000 on the 25th of Every month but to my surprise this morning the debited my account again 998 is this not a disgraceful Bank that bully and treat people like stupid when an agreement has been reached of 1000 rands monthly so it means I still paid them twice I am seriously moving soon people please wake up this bank does not value people because what they are doing to me is a broad day light *******. Regards,

Angry client

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply01 Mar 2018, 11:06
Official

Good day Leonardo,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to FNB Loans department who will investigate and provide you with feedback.

The reference number is ***NF.

Regards

Hello Peter Complaints Team

*** (option one)