FNB Not There For YOU

I am looking at finalizing the cosmetics on our extentions on our home but ran short on cash so decided to see if I can get a small loan. I visited Capitec and was given a R100 000.00 and I only needed a R15 000.00 loan with 17.5% interest. I then went to FNB and qualified for half that amount and an interest rate of 24.5%. I checked my credit score and am way above average but as usual my own bank grants me a personalized interest rate that is almost 10% higher than other Banks. I had the same issue with Wesbank (FRB) last month when I was considering buying a car. Needless to say I never took out the credit as with the current drop in interest rates my own bank is still having a shockingly high rate considering. I am simply going to change bank accounts. This is the last draw! FNB should change their slogan for sure. I see it in the job I do that they simply do not care.