FNB not taking care of clients.

FNB approved my home loan without proper inspection of the property. I started complaining about the property a month after moving in. They only sent someone to inspect 4 months after I moved in and recommended the developer to conceal the problems with fresh paint. This was last year June. The problems are back and FNB tells me that the battle is mine and I should they are not involved yet they take my R8000 every month for the bond