BD
Bel D
1 reviews | Active since Oct 2011
05 Nov 2018, 12:24
FNB not solving the problem
22.10.2018 I wrote a review about the continuous sms spam I am getting from FNB to date 5.11.2018 the said spam still continuous on a daily basis, sometimes the same sms twice a day. Nothing has been done to rectify this?
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Replies (1)
FNB (First National Bank)'s replyOfficial
06 Nov 2018, 07:16Good Day Belinda
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
FNB (First National Bank)'s reply06 Nov 2018, 07:16
Official
Good Day Belinda
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***