FNB not so Greener on the other side
<p>I was a loyal ABSA member for 20 years, moving over to FNB as they are "better and faster" and the best digital bank in South Africa, becaue of FNB I am not able to collect my dream car today, after transacting a deposit 2 days ago.</p> <p> </p> <p>FNB why did my ABSA to Nedbank payent clear early the next morning but your payment needs 3 business days?</p> <p> </p> <p>I am very dissapointed and am considering moving back to ABSA.</p>
Good Day
I have acknowledged your posting on hello peter and have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
Good Day
I have acknowledged your posting on hello peter and have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)