VS
Vincent S

1 reviews | Active since Sept 2018

29 Sept 2018, 09:38

Fnb not responding

Im fed up. Poor services. I tried to fix a problem but its been the second month now and still the same problem.

A debit order went off from my accoubt twice. And i fixed it with fnb. But they did not resolve it. It went off twice again this month. Cant get ahold of them. Wasted time and money again.

Cant pay my rent because they deducted twice from my account.Now i have to pay a penalty. A resolved this issue with fnb. But it looks like they didnt fix it.poor service. Cant honor aggreement. How should i??? They dont care about others.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply29 Sept 2018, 11:00
Official

Good Day Vincent

Thank you for bringing this to our attention.

We acknowledge your complaint.

It has been routed to the relevant department and feedback will be provided shortly.

I do apologise for any inconvenience caused.

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Regards,

Client Experience Team

Email address: ***

Tel number: ***