1 reviews | Active since May 2015
FNB not resolving my first complaint completely
After my first complaint on the 12 Sep 2017 , an FNB agent called me , name Dominique. They have agreed to refund me for the debit orders that went off after my cancelation, Call ref ********** NF - however i'm not getting any feedback on the promises to refund me for my time wasted and airtime wasted on this issue . yesterday i have sent another mail and asked Dominique to call me and supply feedback, an now nothing..... non return phonecalls seems to be all that fnb is good with these days
I need this sorted out TODAY !!!!!
Good Day leeb@impo,
I do apologize for the frustration caused once again I have forwarded this matter to the relevant department to address all concerns raised to provide you with a resolution soon on this complaint. We sincerely apologize for the frustration and inconvenience caused.
***
Regards
Complaints Resolution
Daffnie Govender
Tel number: *** (option one)
Good Day leeb@impo,
I do apologize for the frustration caused once again I have forwarded this matter to the relevant department to address all concerns raised to provide you with a resolution soon on this complaint. We sincerely apologize for the frustration and inconvenience caused.
***
Regards
Complaints Resolution
Daffnie Govender
Tel number: *** (option one)