MJVR
Mari Jansen Van Rensburg
1 reviews | Active since Dec 2020
17 Dec 2020, 09:37
FNB not resolving a query.
I have a major issue! We have a small business and picked up that fnb is deducting R3919 per month for OB "statements download" I have contacted fnb Business - they dont know what it is, and put me through to online banking and they also dont know what its for.
This has been happening since May 2020
Our company manage clients and is currently managing +/_ 80 FNB accounts. So I tried to call our relationship manager, Samarah but to no avail.
I am upset.
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Replies (1)
FNB (First National Bank)'s replyOfficial
17 Dec 2020, 13:59Good day Ms Jansen Van Rensburg
Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department will provide you with feedback.
The reference number is: ***F
Regards,
FNB Customer Resolution Center
***
Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department will provide you with feedback.
The reference number is: ***F
Regards,
FNB Customer Resolution Center
***
FNB (First National Bank)'s reply17 Dec 2020, 13:59
Official
Good day Ms Jansen Van Rensburg
Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department will provide you with feedback.
The reference number is: ***F
Regards,
FNB Customer Resolution Center
***
Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department will provide you with feedback.
The reference number is: ***F
Regards,
FNB Customer Resolution Center
***