1 reviews | Active since Dec 2016
FNB NOT RELIABLE BANK PAYMENT WENT MISSING
<p>i transfered R2000 (Wages) on 01 April 2017 using clear & pay option but money has not been recieved by the payee and its not in my account either, fnb call center is taking me from pillar to post and not returning my money.</p> <p>They keep say they will 'INVESTIGATE WHERE MY MONEY IS SITTING". so R2000 has gone missing from my account and have phoned complaints department more than 10 times already but no help.</p>
Good day Ms. mini0405
Thank you for bringing this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
E-mail: ***
Good day Ms. mini0405
Thank you for bringing this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
E-mail: ***