FNB not releasing my money back after car rental from Budget Car rental

Item: FNB (First National Bank)
Rating: 1
Author: michelevandervyver M

FNB is not releasing my money after I returned my car at Budget car rental on the 02nd of December of 2018. The car rental Agreement number is E ********** 85 and they say that they ask FNB to reserve the funds but that FNB is supposed to release it. It is still not released and I am getting very fed up with the whole situation

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Replies (1)

FNB (First National Bank)'s replyOfficial

11 Dec 2018, 16:26

Good day Michele van der Vyver,

We are sorry that your experience prompted you to contact us with a complaint.

We apologize for the inconvenience and frustration this has caused you.

Please refer to the e-mail sent to you to enable us to investigate this matter.

Regards,

Hello Peter Complaints Team

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FNB (First National Bank)'s reply11 Dec 2018, 16:26

Official