dP
doneven P

1 reviews | Active since Apr 2012

19 Dec 2016, 06:52

Fnb-Not really HELPING me

<p>2 weeks ago I app**** for a Mtn contract and requested that my 2 FNB sims be ported to MTN. MTN has requested the port from FNB on my behalf and SURPRISINGLY Fnb is not releasing the number to MTN. What the hell FNB????? THOSE ARE MY NUMBERS!</p> <p>FNB is so desperate for customers that they will make your life difficult when you want to leave. </p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply19 Dec 2016, 08:59
Official

Good day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is *** .

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)