1 reviews | Active since Apr 2020
FNB not providing SAFT funding aplication.
Saft Relief fund for businesses and employees was released on Friday 3 April 2020, The fund needs you to register with your bank. Standard bank and Nedbank had their websites updated for companies to fill in the form and hopefully receive this funding. FNB has nothing on any of their websites or banking app's regarding the form or even information regarding this funding. I tried calling their call centre on 3 April on three separate occasions only to be holding on for over 40 minutes each time with no answer or to be cut off. This funding is on a first come first serve basis and obviously all FNB small businesses are on the back foot due to our choice of banks. This morning Saturday 4th I proceeded to go into my branch , only for all 2 of the consultants not knowing what I was talking abut and being told they have taken the telephone away in the branch, meaning they could not call to find out anything. Then also being told that the branch is closing down for lockdown on monday and my nearest branch is over 70kms away????? I have tried the call centre again this morning with no luck. My employees and company is running out of money and we are not being allowed to get assistance due to our bank. Please can this be sorted ASAP.
According to FNB someone would be in touch with me to discuss funding.This was done on 04 April 2020. Fast forward to today 14 April I have not heard anything from FNB, 25th is fast approaching with no word and staff need to be paid, check the app and my application has disappeared and there is an extra form now on the app where you fill in employees details.
What happened to my last application,guesing FNB updated the application form and deleted all applications submitted on old one, could no one let us know?????????? Now refilled at the back of the que. Shocking service from my bank, a good chance we could go out of business and fnb would have played a huge part............
As a small business no one from my local branch has even followed up with us.
Will anyone do anything about this,,, guessing not....
According to FNB someone would be in touch with me to discuss funding.This was done on 04 April 2020. Fast forward to today 14 April I have not heard anything from FNB, 25th is fast approaching with no word and staff need to be paid, check the app and my application has disappeared and there is an extra form now on the app where you fill in employees details.
What happened to my last application,guesing FNB updated the application form and deleted all applications submitted on old one, could no one let us know?????????? Now refilled at the back of the que. Shocking service from my bank, a good chance we could go out of business and fnb would have played a huge part............
As a small business no one from my local branch has even followed up with us.
Will anyone do anything about this,,, guessing not....
