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njabulo.nxele njabulo.nxele

1 reviews | Active since Sept 2016

08 Sept 2016, 08:25

FNB not protecting our accounts

<p>I have a savings account with FNB that i use for saving and dont ahve any debit orders going through. This week alone i have had to reverse to debit orders from my account that i did not authorise. FNB is not doing enough to protect us from ********** activities and i am also left with to pay the associated admin charges.</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply08 Sept 2016, 11:53
Official

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is **********

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ********** /> Tel number: ********** (option one)