SM
Samuel M
1 reviews | Active since Nov 2019
22 Nov 2019, 13:20
FNB not protecting clients
I lost my cards and I immediately reported it and cancelled them cards. Yet a short while after they were transactions going off that were not made by me. I went to the branch at mall of the south then I was advised to contact the ***** department which I did on 3 separate occasions and to date I have not received a refund or got any contact from FNB. This is really unacceptable
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Replies (1)
FNB (First National Bank)'s replyOfficial
22 Nov 2019, 14:15Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***
Regards
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply22 Nov 2019, 14:15
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***
Regards
Hello Peter Complaints Team
***