FNB - Not living up to \How can we help you?\""

I called your contact centre and spoke to one Innocentia Maboga, regarding a couple of issues, <br> <br> 1. That she help with stopping debit orders, which she didn't, she promised to call me back with a solution and it is now 7 days since I have been waiting for her call. <br> <br> 2. I requested that she send me proof of banking details for my premier account, 6 days later she sends it and it is for the wrong account, I want to switch all on my banking to my premier account and I have just sent a couple of my creditors the wrong account details for that. How sloppy can she get?<br> <br> 3. I sent a request for a call back 7 days ago and to this day I have not received that call...<br> <br> You guys are really helpful in raising one's blood pressure and sugar levels.