1 reviews | Active since Oct 2016
FNB NOT INTERESTED IN ASSISTANCE WITH ARRANGEMENTS IN ARREAR BOND REPAYMENTS
It took FNB 4 weeks of email communication whereby I made an offer of how I will be able to settle my arrears on my bond, after I eventually made a call as well, I received an email the next day stating that my property will be going on a sale within 3 weeks??
I subsequently found out that they had to try and assist me in selling the property through their Distressed sales program., which was never discussed or offered to me.
I dont even have the attorneys details that is working on the auction? I will not allow this to happen. I have already made some payments towards the arrears. One just feel so lost.
Good Day,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
I have noted that complaint reference ***NF was issued for your complaint. I have referred the complaint to the relevant department and have requested that they provide assistance and to make contact with you to address your concerns.
I again apologise for any inconvenience caused.
Kind Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)
Good Day,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
I have noted that complaint reference ***NF was issued for your complaint. I have referred the complaint to the relevant department and have requested that they provide assistance and to make contact with you to address your concerns.
I again apologise for any inconvenience caused.
Kind Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)