FNB - not interested.

I have app**** twice now for a business account online.. no one has phoned me back. i have tried to phone and no one can help me.. im a private wealth client. and thinking of opening up my business account with a bank that can help me. frustrated beyond!!! i usually get great service from my private banker and with my private account. but business banking is not there yet. what more must i do? i wanted my business account opened up on the 1st of March. if i receive better service from another back for business, i will consider moving my private account to that bank too. i have lots of patience and i dont get angry quick. but now im just disappointed in FNB. come on yiu guys step it up!!!