HN
Houston N

1 reviews | Active since Nov 2016

28 Dec 2016, 14:31

FNB Not impressed with service at all!!!!

<p>I have been in the que from 12:49 pm at Clearwater mall waiting to open an account for my daughter ,I'm appalled that it's now 14:26 and im still waiting for someone to assist me.THeres 11 cubicles but with only 2 consultant to assist .I'm really not impressed at all as I'm an Fnb customer for years .</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply29 Dec 2016, 10:23
Official

Good day Ms. houston_n

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is ***.

We assure you that this matter will receive the due attention it deserves and you will receive feedback in 24 to 48 working hours.

Thanks Regards

Rahim Salamaan

FNB Hello Peter Complaints Resolution

(W): ***

E-mail: ***