1 reviews | Active since Feb 2015
FNB NOT HONORING THE SWITCH ACCOUNT AGREEMENT
I SWITHCED TO FNB ONLINE AND PART OF THE PROCESS WAS THAT THEY PRE APPROVED ME FOR AN OVERDRAFT OF R35,000, MY ACCOUNT WAS ACTIVATED AND MY SALARY PAID INTO THE ACCOUNT. <br> <br> THE OVERDRAFT WAS NEVER ACTIVATED AND I WAS TOLD BY THE PRIMIER BANKER THAT SHE CAN SEE THE CONTRACT BUT CAN'T ACTIVATE IT. THE OVERDRAFT DEPARTMENT SAID THAT THEY COULD ONLY CALL ME BACK ON THE 8TH OF FEBRUARY TO ACTION THIS. <br> <br> IT IS NOW THE 11TH AND NO ONE HAS PHONED ME AND NEITHER HAVE I GOT FEEDBACK FROM R MACKABANE FORM THE PREMIER BANKING DEPARTMENT. I APP**** ONLINE TODAY AND NOW I WAS DECLINED!<br> <br> DEBIT ORDER SWITCHING IS ALSO A JOKE THE ONLY 2 DEBIT ORDERS OF 8 THAT FNB WAS ABLE TO SWITCH IS ALSO STILL OUTSTANDING. <br> <br> TO EVERYONE READING THIS POST DON'T SWITCH TO FNB, THEY ONLY WANT YOUR BUSINESS AND DON'T HONOUR WHAT IS PROMISED!!!
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 622938.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 622938.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
