FP
Franzelle P
1 reviews | Active since Aug 2019
27 Aug 2019, 09:32
FNB not helping to switch
I am trying to switch to FNB but they keep on transferring me to different departments and keep on dropping my call and it is seriously getting annoying!Everybody keeps on telling me how great FNB is but my first impression is not good I don't have all day to keep on phoning and going into the Branch here where I live is a nightmare you are looking at 3 hours in a que.
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Replies (1)
FNB (First National Bank)'s replyOfficial
27 Aug 2019, 10:09Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply27 Aug 2019, 10:09
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***