VT
Vicky T
1 reviews | Active since Oct 2015
08 Mar 2021, 13:24
FNB not helping
We opened a new business account, authenticated, actived etc. everything on the day we opened the account. The moment we wanted to start doing business I have been having hassles. I have spent hours on the phone, in queues, being cut off, at branches. without help or success. We are losing business and money because of this issue that is not getting resolved. I have sent messages, mails and now this is my last resort. Hope you can help.
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Vicky T's updateReviewer Update
09 Mar 2021, 12:52Good day
This is a follow up as nothing has been done except receiving emails of an inquiry and I must call them to find out progress. This is not customer service. Who will be reimbursing us on the business we could be losing because of the fact that we cannot use the money in our bank account? FNB this is not acceptable and very poor customer service indeed.
This is a follow up as nothing has been done except receiving emails of an inquiry and I must call them to find out progress. This is not customer service. Who will be reimbursing us on the business we could be losing because of the fact that we cannot use the money in our bank account? FNB this is not acceptable and very poor customer service indeed.
VT
Vicky T's update09 Mar 2021, 12:52
Reviewer Update
Good day
This is a follow up as nothing has been done except receiving emails of an inquiry and I must call them to find out progress. This is not customer service. Who will be reimbursing us on the business we could be losing because of the fact that we cannot use the money in our bank account? FNB this is not acceptable and very poor customer service indeed.
This is a follow up as nothing has been done except receiving emails of an inquiry and I must call them to find out progress. This is not customer service. Who will be reimbursing us on the business we could be losing because of the fact that we cannot use the money in our bank account? FNB this is not acceptable and very poor customer service indeed.