SL
Samantha L
1 reviews | Active since Mar 2018
15 Apr 2019, 20:48
FNB not helpful at all!!
I have been trying for 3 weeks to downgrade my account. I had a lady call me last week Wednesday to close my account but then she explained I can change to an easy savings account. On Thursday I got an email that it will take 3 to 5 working days. We are on day 6 and nothing has happened. I am out of the country so I can’t call to confirm. Please can someone sort this out ASAP. You can call me on + ********** 53042. This is Urgent!!!!
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FNB (First National Bank)'s replyOfficial
17 Apr 2019, 09:46Good Day Samantha Law
Thank you for bringing this to our attention. We acknowledge your complaint. Please note that your account has been downgraded to an Easy account. We do apologize for any inconvenience caused.
***
Regards, Hello Peter Team Tel number: ***
Thank you for bringing this to our attention. We acknowledge your complaint. Please note that your account has been downgraded to an Easy account. We do apologize for any inconvenience caused.
***
Regards, Hello Peter Team Tel number: ***
FNB (First National Bank)'s reply17 Apr 2019, 09:46
Official
Good Day Samantha Law
Thank you for bringing this to our attention. We acknowledge your complaint. Please note that your account has been downgraded to an Easy account. We do apologize for any inconvenience caused.
***
Regards, Hello Peter Team Tel number: ***
Thank you for bringing this to our attention. We acknowledge your complaint. Please note that your account has been downgraded to an Easy account. We do apologize for any inconvenience caused.
***
Regards, Hello Peter Team Tel number: ***