FNB NOT HELPFUL

FNB allows unauthorized debit orders to go off my account. it's annoying when you don't have the money in the account which later amounts to over R100 bank charges! Funny enough last month when 1st debit order was done R200,I managed to reverse charge via banking app,sneaky as the company's are THIS MONTH, the amount was R300 Bare in mind I HAVE STOPPED THE DEBIT ORDER (Which had same reference number as last month, BUT BECAUSE AMOUNT CHANGED COMPANY MANAGED TO DEBIT AGAIN, I realized I couldn't reverse this money because for some weird reason you can't dispute anything more than R200. I have been calling SINCE TUESDAY!! all they do is put me on hold, until you eventually hung up due to airtime running out what the hell, FNB HAS SYSTEM ISSUES FOR 3WEEKS NOW!!! I have tried emailing NO LUCK It seems like FNB had a share in these companies, because either way they ALWAYS benefit from this *****. Why is the bank not doing anything HELP CLIENTS, Why don't they put an authentication system to ensure that I authorize all debit orders that go off my account? Why are there fees in place when unauthorized debit orders get unpaid? WHY IS THERE A CAP TO THE AMOUNT OF MONEY I CAN DISPUTE, I SHOULD BE ABLE TO REVERSE ANY UNAUTHORIZED DEBIT ORDERS WITHOUT ISSUES, FNB ONLY BANK THAT CAPS DEBIT ORDER DISPUTES UTTER BULL****OTHER BANKS REVERSE ALL DISPUTES THEIR CUSTOMERS HAVE!!!