1 reviews | Active since Mar 2018
FNB NOT HELPFUL
My account was debited with an amount of R129 from a company called Ttms Pltnm of which I didn't authorize... I had to close that particular account because a lot of unauthorized debit orders where going over and over...my question is...Isn't the bank meant to look after my money and why am I paying bank charges everytime an unauthorized debit order goes through ?
Good Day,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
A formal complaint has been logged on your behalf and has been routed to the relevant department for investigation and resolution. I have requested that feedback be provided.
Your complaint reference number is ***NF.
Again I apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)
Good Day,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
A formal complaint has been logged on your behalf and has been routed to the relevant department for investigation and resolution. I have requested that feedback be provided.
Your complaint reference number is ***NF.
Again I apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)