LP
Laetitia P
1 reviews | Active since Sept 2019
17 Sept 2019, 06:44
FNB not giving my money back
I gave one simple instruction - to transfer my OWN money from my OWN petrol card back into my OWN current account. After more than two weeks, I'm still waiting. I phoned, went into a branch, phoned again, and emailed. *********** and pathetic. How can I trust you with my money?
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FNB (First National Bank)'s replyOfficial
17 Sept 2019, 09:47Good day Laetitia du Plessis,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***.
Regards,
Hello Peter Complaints Team
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FNB (First National Bank)'s reply17 Sept 2019, 09:47
Official
Good day Laetitia du Plessis,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***.
Regards,
Hello Peter Complaints Team
***