1 reviews | Active since Aug 2012
FNB not giving me promised eBucks
I had an FNB accout with eBucks for a few years.<br> <br> They called and offered me an upgrade to my account and the lady who spoke to me told me that I would earn more eBucks on a new credit card, so I took that out too. She said if I took it as a package I would be refunded the initiation fee(..?). I figured that the charge for a CC and new account would still be less than the eBucks I figured the cost of the cards would outweigh what I would earn in eBucks, so I took the package.<br> <br> Only to discover NOW (months later) that I haven't been earning eBucks on a card I had SPECIFICALLY moved to in order to earn eBucks on.<br> <br> I complained and have since been told that they cannot refund me since eBucks were not loaded on my card.<br> <br> How disgusting that on top of luring me in they then didn't load the eBucks, and on top of that refuse to refund me.<br> <br> I am so disgusted with this terribly deceptive and luring business practice, and the attitude that I must now lose out because they didn't follow the necessary steps.<br> <br> I would never have taken out the credit card or platinum account which is costing me more every month for absolutely nothing - don't be fooled by the \premier banking"";NULL;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;838176;879256;23;2;0;0;0;0;2;NULL;NULL;NULL;15/04/10 12:47;15/04/10 10:59;CHUBB *****ULANTLY DEBITING MY ACCOUNT;LOS***;CHUBB;***;Hi<br> <br> In 2014 February I was looking for a security company to install a home security system in my home as i had exprienced a break in. I contact Chubb security and a representative was sent to my job to meet with me and get the application going. I unfortunately do not remember his name but it was an indian man and an indian lady who came to explain how the system work and so forth. i completed their application forms and signed them as well as gave them my banking details as they needed to do a credit check according to what they said to me. A day or two later i called them to enquire how far my application was and they told me that my application was rejected due to my poor credit score. I then accepted and moved on to another security company which was happy to take me on as a client. Chubb NEVER INSTALLED ANY ALARM SYSTEM in my house they NEVER EVEN CAME TO MY HOUSE. After going through my bank statements 3weeks ago i find out that Chubb has been debiting my account for almost a year now. I have contacted them and they have agreed that this was incorrect and should not have happened, i am now demanding my money back and for some reason it is taking very long.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;458989;881710;4;2;0;0;0;0;2;NULL;NULL;NULL;15/04/10 12:46;15/04/10 11:01;bought a double deep fryer;697;;***;i bought a double deep fryer for R1300.00 on the 24th January 2015 for my ****a Shop from The Rainbow Nation Trading, they gave me 6 months guarantee, but the deep fryer didn't even last for 3 months, i took the deep fryer back on the 9th of April at 12 noon, the owner promised to keep in touch with me he also said i'll get the stove the next day, i called him on the 10th at 12 he said i must give him an hour, i called again after an hour that's were he started swearing at me saying he doesn't care about my business, its not his fault that my business is closed, he was even saying f****words. their shop no 011 852 ***;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;682749;802515;14;2;0;1;0;0;2;NULL;NULL;NULL;15/04/10 12:46;15/04/10 11:01;Stood in the quee for a long time ;;;***;I went to Cambridge shop in Vosloorus to buy meat. The people who work at the butchery just ignored us. We stood in the quee for a long time. The attitude of the people who works for Cambridge sucks. After queuing for a long time at the butchery, I had to stand in another quee again at the tills. When I asked what the hold up was. I only got a funny look from the people who are supposed to be working there. The service at Cambridge is pathetic.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;167173;827746;9;2;0;0;0;0;2;NULL;NULL;NULL;15/04/10 13:02;15/04/10 11:05;Claim;6,21E+12;;***;I initiated a claim many days ago, no supplier has contacted me. I even asked the person looking after my claim to contact me, but nothing;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;719886;188;16;2;0;1;0;0;2;NULL;NULL;NULL;15/04/10 12:40;15/04/10 11:06;Wont replace BRAND NEW defected iPhone6;8,31E+12;;***;Upgraded to new iPhone 6. Received the phone via a courier service (cell c direct I assume). Noticed a defect on the phone with the right bottom corner of the screen making a clicking sound when pressed. Looked it up online and saw that quite a substantial amount of other people have experienced the same thing across the globe. Where others have returned the phones to Apple to be replaced on the spot, Cell C would not make your life that easy. The couriers came to pick up the phone, but I found out after the \OBF evaluation\"" (OBF Number: OBF149810"
Thank you for taking the time to express your concerns and please accept our apologies for any inconvenience caused.
Kindly be advised that your comments have been escalated to the relevant manager to address this matter urgently.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
Thank you for taking the time to express your concerns and please accept our apologies for any inconvenience caused.
Kindly be advised that your comments have been escalated to the relevant manager to address this matter urgently.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
