kK
kgaogelo K
1 reviews | Active since Oct 2016
07 Jul 2021, 15:12
FNB not giving me Clear answer about my refund
FNB is so unprofessional. On the 3rd July 2021 I went to do cash deposit At FNB Bayside I realised that account details were wrong o then asked Atm to bring cash back I did not proceed with the Deposit and the atm did not bring back my money. I went to the Bayside mall Branch the following morning and they assisted me and told me I will get the money in my account on Monday 5th as I'm writing this is the the 7th July I haven't received my money
I went to the branch earlier to try to find out what's going on I disnt really get a clear answer
I want my money ASAP this is inconvenience my wife just left them FNB and I thinking of doing the same this is Not cool at all How can you take so long to refund me my money :(
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Replies (2)kK
kgaogelo K's updateReviewer Update
08 Jul 2021, 01:08I have realised that FNB does not take my matter serious.I just checked my balance now the money is not reflecting I really don't know what with take or make FNB to give my money back. I have been panalised over their ATM arror. The Consultant who helped me in the 4th Clearly don't know what she's doing.
Now I'm seating at home with no food because FNB don't want to give my money back this is ******** in Daylight
You cannot take more than 4 days/3 business day just to sort out error that your machine had which means you don't take my matter serious I'm.so disappointed in you Fnb I I can't engacourage anyone to join fnb as I'm looking into alternative bank to go to J have been saying FNB is the Best thought my years of banking with you even my salary come through you then this treatment
I need my money by Monday the 5th July 2021 today is the 8th July 2021
Now I'm seating at home with no food because FNB don't want to give my money back this is ******** in Daylight
You cannot take more than 4 days/3 business day just to sort out error that your machine had which means you don't take my matter serious I'm.so disappointed in you Fnb I I can't engacourage anyone to join fnb as I'm looking into alternative bank to go to J have been saying FNB is the Best thought my years of banking with you even my salary come through you then this treatment
I need my money by Monday the 5th July 2021 today is the 8th July 2021
kK
kgaogelo K's update08 Jul 2021, 01:08
Reviewer Update
I have realised that FNB does not take my matter serious.I just checked my balance now the money is not reflecting I really don't know what with take or make FNB to give my money back. I have been panalised over their ATM arror. The Consultant who helped me in the 4th Clearly don't know what she's doing.
Now I'm seating at home with no food because FNB don't want to give my money back this is ******** in Daylight
You cannot take more than 4 days/3 business day just to sort out error that your machine had which means you don't take my matter serious I'm.so disappointed in you Fnb I I can't engacourage anyone to join fnb as I'm looking into alternative bank to go to J have been saying FNB is the Best thought my years of banking with you even my salary come through you then this treatment
I need my money by Monday the 5th July 2021 today is the 8th July 2021
Now I'm seating at home with no food because FNB don't want to give my money back this is ******** in Daylight
You cannot take more than 4 days/3 business day just to sort out error that your machine had which means you don't take my matter serious I'm.so disappointed in you Fnb I I can't engacourage anyone to join fnb as I'm looking into alternative bank to go to J have been saying FNB is the Best thought my years of banking with you even my salary come through you then this treatment
I need my money by Monday the 5th July 2021 today is the 8th July 2021
kK
kgaogelo K's updateReviewer Update
08 Jul 2021, 10:51 so after I was promised by FNB Bayside mall yesterday the 7th of July that I will be getting my money today on the 8th of July I received a call from the manager saying that the office that process the ATMs money when he was doing the follow-up they told him that I won't be getting the money today I'm gonna be getting the money tomorrow so clearly this office that process these incidents is not taking me seriously and I want my money urgently as soon as possible because I went to do a claim on the 5th already today is the 8th and still didn't get my money this is so confusing and frustrating
kK
kgaogelo K's update08 Jul 2021, 10:51
Reviewer Update
so after I was promised by FNB Bayside mall yesterday the 7th of July that I will be getting my money today on the 8th of July I received a call from the manager saying that the office that process the ATMs money when he was doing the follow-up they told him that I won't be getting the money today I'm gonna be getting the money tomorrow so clearly this office that process these incidents is not taking me seriously and I want my money urgently as soon as possible because I went to do a claim on the 5th already today is the 8th and still didn't get my money this is so confusing and frustrating