FNB not for you

Complain about the FNB on Hello Peter you'll quickly get a ref. number ( ********** NF, 264158NF). Followed up by a call from a "concerned" call centre operator. You feel good, somebody listens to your complaint. And then nothing happens. They only pretend to be concerned, so the corporate clowns who are responsible don't get interrupted on the job and can carry on with their bad business practices . I am going to take my business away from this bank, to an institution that does listen.