NS
Nimrod S

1 reviews | Active since Nov 2017

19 Nov 2019, 22:50

FNB not for me anymore

I have been an Fnb client for over a year now I moved from Gold, Premium and then Private clients all this just so I can gain trust from fnb and maybe even get a loan but all that was rejected till I opened a clothing account and a credit card with Fnb. #BlackFriday

After Months when I open Navigate-life tab and I check how much loan i qualify for it says I qualify for R90 000 and then went forward to applying and it was pre-approve and then I was sent a quote and then I signed and sent back but I received a call and sms saying its rejected all I qualify for is a short term loan of R7000 I was surprised I even downgraded to Gold cheque

Its time I switched banks where trust can be mutual

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply20 Nov 2019, 11:23
Official
Good Day 

 Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused. 

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback. 

The reference number is   ***NF

Regards 

 Hello Peter Complaints Team 

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