FNB not doing their job.

Good day, I just want to inform the public and the directors and which ever idiot is running FNB currently, the service delivery of this pathetic bank is really ****. My Fiancé deposited funds from over seas via direct deposit from Xoom, I received notification that the transfer was complete on Friday the 20th 2022 at 19:10pm. Now normally it would reflect on Saturday morning. The funds are still not reflecting. How do you idiots operate...or do you just sit on your ass and get paid to do nothing? Direct deposit is supposed to be reflecting by the next day. Not 4 or 5 days later. I have also sent in a complaint before about this very issue as well as today....no one has even handled the complaint or even made any effort to try and resolve this efficiently. Let me tell you FNB wasn't always like this, but who ever is running this bank clearly isn't doing their job and has no control of what goes on in the bank. So I will take this post and put it on every social platform both national and international as to keep many people from making the mistake of banking with FNB. I am totally disgusted and the service and I truly think FNB should close their doors as a bank, because they clearly do not care about there customers at all. So when FNB asks how they can help, the truth is, THEY CANT BECAUSE THEY ARE TOO STUPID TO HELP. **** this bank.....I will bank with their rivals who according to stats have a far better succes rate when it comes to customer service and service delivery.