1 reviews | Active since Apr 2018
FNB NOT DEPENDABLE
Hi On the 2nd of march I took a temporary loan at fnb as I have a account they deducted the money when I received my salary and that was fine now I am in a financial situation and needed the temp loan again I app**** on my bank app but they told me I don't qualify this is really frustrating and the call center is so pathetic no service at all!!!!!!!!!! I am considering changing banks
Good Day,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
Your complaint has been referred to FNB Sales and Service Contact Centre for investigation and resolution. I have requested that they provide feedback.
Complaint reference number ***NF was issued for your complaint.
Regards,
Hello Peter Complaints Team
*** (option one)
Good Day,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
Your complaint has been referred to FNB Sales and Service Contact Centre for investigation and resolution. I have requested that they provide feedback.
Complaint reference number ***NF was issued for your complaint.
Regards,
Hello Peter Complaints Team
*** (option one)