NP
Nesh P

1 reviews | Active since Aug 2016

03 Jul 2020, 15:41

Fnb Not Covid Careful!

I've always spoken very highly about FNB.Being a fnb account holder...I've always tort they were the best bank on the Market...a bank which Truly Cares about their Customers.However during this Pandemic...it truly revealed how little they value their Customers.I've visited the Chatsworth Branch and The Gateway Branch on 2 accasions each during this Pandemic...and to my astonishment and disgust while standing in line at the ATM I've noticed that the wasn't even 1 bottle of Sanitizer anywhere...i watched over 10 ppl go before me,each person touching the bottoms over and over...no sanitizer being used after each person was done..I stood in line to use the phone and watch 4 ppl go before me to use the phone,one after the other...no sanitizer in sight.The only place which had the security guard spraying ppl's hands..was to go into the bank...and that's it!I think that is absolutely selfish and disgusting behaviour!They only care that you must not infect their stuff when you go in.They give a damn about the 100s of ppl using their ATMs outside!Such a big bank...cannot afford to put sanitizer at each ATM cubical?...Sis

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Replies (2)
NP
Nesh P's update03 Jul 2020, 17:50
Reviewer Update
Thank You...I am speaking on behalf of Many Of Your Customers and Their Families and Anyone Being Infected Because of This Being Overlooked.
NP
Nesh P's update02 Jan 2021, 12:59
Reviewer Update
If there was on option to upload Pictures...I would have.
There has been no change with regards to FNB Gateway putting any sanitization at ATMs.
We are going through the second wave...yet their attitude towards the safety of their customers has gone from little to none.
I looked at the Standard bank ATMs and was happy to see that they actually put up a sanitizing despinser.Maybe I should rather bank with them as they show that they really care about their customers...Unlike FNB!
It looks to me that FNB Can't even afford to put up a sanitizing station...which is Cheap.