FNB NOT CONNECTED
Yay FNB CONNECT thought it was going to be amazing got my sim 23 December got sim to advise of activation successful, but when I put the sim into 4 different phones and my router it stated no sim!!! What a waste of my time how am I supposed to use the data given to me before it expires when I can't even access the service. I called the call centre big help that was. I was told how much data I have and that the sim is activated, and that my phone is the problem...My phone is perfectly fine by the way as I am using it right now to write this review with my primary sim.
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints
Naomi Petersen
*** (option one
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints
Naomi Petersen
*** (option one